Real AI systems. A real small business. No hype.
Michael Jage runs an IT business in Mesa, Arizona — and for the last few years he's been building AI systems into how it actually operates. This is where he documents them: what each system does, what it replaced, what broke along the way, and what's still unfinished. Proof, not promises.
On YouTube
Latest videos
Short, plain-English walkthroughs of one system at a time — usually under a minute. New videos appear here as they're published.
AI Operator — by Last Admin@AIOperatorTV · Subscribe →
Under the hood
The systems, written up properly.
Every video gets a companion write-up: the problem it solved, how it was built, what broke, and where it honestly stands today. No invented numbers, no skipped failures.
Fired My Freelancers — Season 1
The Rescue: rebuilding lastadmin.com
Our own website died on an aging WordPress. Five chapters: the outage, the database nobody dared touch, the upload that took the site down, the Google fix, and the AI wing that grew out of it.
Read the story → PublishedWindows automation
One-start USB deployment
Manual PC setup — Windows, drivers, updates, restarts — turned into a plug-in-and-go workflow. Including the failure that stalled it and the recovery that saved it.
Read the write-up →Hardware QA
Laptop QA & buyer reports
A custom testing app and the professional hardware reports that go to every buyer — specs, battery, activation, management status.
Personal productivity
The Thought Organizer
A custom-built system for scattered thoughts: one prioritized task list, notes, voice capture, and Google Keep and calendar imports.
Client service
Monthly client reporting
How invisible IT work becomes a readable monthly report — and the client reply that proved it was worth doing.
Windows automation
Update automation across restarts
Controllers that keep Windows update passes running through multiple reboots — with state recovery when a pass stalls.
The deal with this project
- Every system here runs — or ran — in a real business, on real equipment, for real work.
- Failures are part of the story, not edited out. A system that needed three repairs teaches more than a demo that never broke.
- No invented totals. Hours saved and dollars earned were not consistently measured, so you won't see made-up ROI figures here.
- No "AI will 10x your business" promises. Some of these systems are still unfinished, and that's stated where it's true.
Free guide
5 AI automations running in a real IT business.
One page per automation — what it does, what it replaced, and what broke while building it:
- One-start USB Windows deployment
- Laptop QA app & buyer hardware reports
- The Thought Organizer (tasks, notes & imports)
- Monthly client reporting that clients actually read
- Windows update automation across restarts
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Behind the project
Built by the same business it documents.
AI Operator is published by Last Admin LLC — managed IT services for small businesses in Mesa and the Phoenix area. If watching these systems makes you wonder what automation could do in your business, that's a conversation worth having.
AI is the future. Embrace it with Last Admin.
Talk to Last AdminFor your business
How can AI help your business? Find out in one session.
Most business owners know AI could help — what they can't see is where. The AI Automation Review fixes that in one sitting: we map the recurring work eating your team's hours, identify the top 2–3 automation candidates, and estimate the hours each one saves per month.
Step one
The session
A 60-minute working session. We walk through how your week actually runs and map the recurring work eating your team's hours.
Step two
The findings
Your top 2–3 automation candidates, named plainly — with an estimate of the hours each one saves per month.
Step three
The one-page plan
A one-page written plan: what to automate, in what order, and what it's worth. Yours to keep whether or not you hire us to build any of it.
One flat fee: $250 — credited in full toward your first build when you book it within 30 days. AI drafts, human approves — this is about hours back, not heads cut.
or call (480) 714-1111
Questions, answered straight
How can AI help a small business?
By taking over recurring, rules-based work — report prep, data moving between systems, inbox and document sorting, follow-ups — so your team's hours go to the work that needs a human.
What kinds of tasks can AI automate?
Any repetitive task with a pattern: preparing the same report, copying data between tools, drafting routine replies, organizing incoming information.
Do I need to know what I want automated before booking?
No. Finding the candidates is the point of the review — you just bring how your week actually runs, and we map the recurring work together.
What does the review cost?
$250 flat — no hourly meter. Book your first build within 30 days and the full $250 is credited toward it.
Want this kind of leverage in your business?
AI is only safe on secure, well-run IT — permissions, backups, and security first. That’s our day job. Fifteen minutes is enough to find your first workflow worth automating.
Book a 15-Minute Fit Call